ReMax Realtors' Chairman's Club
Letters from previous clients / News Releases
Relocating
 November 2000: "...The fact that you were always available to answer any questions and follow up on potential problems, allowed us to concentrate on our new jobs and made our lives in the transaction much easier...If I am ever asked to recommend a real estate agent, I will not hesitate in giving your name. Hopefully, we can work together again in the future." -Scott Jones
Perseverance
 October 2001: "...Mr. Smolen constantly went above and beyond his responsibilities as a Sales Associate in helping us purchase our new home. He was always available for any and all questions and concerns that arose, and made us feel as if we were his only clients, although we knew that he was constantly working and providing the same great service to all of his clients. He made sure to always show us the positive side to any negative situation that arose, and he kept pushing forward, even when we thought that things would not turn out in our favor..." -Tracy Price and Richard Adams
Available & Honest
 July 2001: "...Scott Smolen made himself available 24 hours a day 7 days a week. He was very professional, honest and really listened to our concerns and needs. Scott provided answers to ALL of our questions. Information about particular areas and homes was given without reservation and in expeditious manner. That's going way above and beyond of what other Realtors do for their clients! ...We will definitely pass word on to anyone that is in the market to buy, sell, or relocate..." -Alvin and Frederica Thomas
Happy to Help
 February 2002: "We just wanted to know how much we appreciated your help. Thanks for being honest and pointing us to Tom. Without the two of you, the house buying experience wouldn't have been as easy." -Petr and Sonya
A Job Well Done
 October 2002: "Just wanted to take some time thank you so much for a job well done assisting us with the purchase of our new home...It was greatly appreciated." -Melinda and Scott
One Request Beyond my Control
 March 2002: "Thank you for helping us find our new home, now if you could just help me get through the loooong list of 'Honey-do's' Vicky has come up with." -Leon and Vicky
P.S. (He is lying Scott)-Vicky
Selling Our Home
 July 2002: "Working with you has been a rewarding pleasure, my entire family says thank you. For this is one of the many thank you's that you will get from us." -Myra and Freddie
First Home
 November 2002: 'Andrew and I would like to thank you for all of your hard work, dedication, professionalism, honesty, and most of all your patience. Thank you for helping us to find our first home. We appreciate everything that you have done for us. You are the best, keep up the great work!'-Winsome and Andrew
Baltimore Sun Article
 March 2003: "Scott Smolen, a real estate agent with ReMax Innovations in Gambrills, credits Constellation with executing a well-thought-out development plan that continues to appeal to prospective buyers. 'Constellation made a plan and they stuck to it,' said Smolen, who has lived in Piney Orchard for five years. 'They delivered what they said they were going to do. ... It's an ideal location for anybody.'"
Professional and Competent
 July 2003: "Scott/Stacey-We're all settled in, except for a few boxes in the office, and are very happy with the new place. Warren and I are very appreciative of the help you provided us. Compared to the real estate agents we have met in the past, you are by far the most professional and competent. When we move again, we will definitely look you up."-Marisa and Warren
Smooth Transition
 October 2003: "Dear Scott and Stacey - Just wanted to say thanks for everything. Other than being tired, we are incredibly happy with the house. It definitely was a world-wind situation - 7 weeks start to finish. Scott, after the little bit of looking we did in July, I really didn't expect to find anything so soon. You guys were helpful, responsive, accommodating and always willing. It brought a lot of comfort to such a nerve-wracking process!! Thanks again. You guys are the greatest!!!" -Susan and Lou
Money Well Spent
 May 2004: "We would like to take this opportunity to thank you and your staff (Stacey) for the great service provided. The selling of our house was certainly less stressful with you in our corner. It surely was money $$ well spent. You have delivered what you have promised to us, not to mention that your manners and knowledge on the realty business were very impressive. I will not hesitate to recommend you to anyone who is interested in your service. It is definitely an A+ service." -Amy & C.J. Odenton Residents
Many Thanks
 May 2004: "Scott, Tony and I wanted to thank you for your guidance throughout this process. We have appreciated your courtesy and professionalism." -Nina and Tony
Recent Clipping in National Realtor Magazine
 June 2004: "Scott Smolen is a salesperson with RE/MAX Innovations in Gambrills, Md.,saw his 2003 sales climb to over $19 million in 2003 from $12 million the year before with the help of two dedicated buyer representatives. He keeps his team happy, he says, by reducing his referral fees and allowing them to generate their own purchase business within his team."
Thanks for Being a Great Agent
 June 2004: "Thank you so much for being such a great agent. We enjoyed working with you in the sale of our home as well as the purchase of our new house." -Christy and Terry
The Young and the Realtors
 February 13, 2006 Ranks of real estate agents under 30 rising By DAVID E. LEIVA Staff Writer Scott Smolen had three things going for him when he got started as a real estate agent with RE/MAX: computer knack, business acumen and a willingness to meet customers' expectations. Problem was, he had two things going against him: age and inexperience. At 24, he wasn't always the face of reassurance for people who were about to put the biggest asset they owned into the hands of someone 10 years younger than their own children. Yet, he persevered, and five years after he got started, Mr. Smolen of Gambrills was recognized by the National Association of Realtors as a member of the top "30 under 30," a designation for agents nationwide who had achieved measurable success in the field. His sales in 2003 jumped to $19.4 million, up from $12 million in 2002. Last year, he cleared $41 million with the help of two buyers' agents and assistants. "Because I'm pretty tall, people thought I was a little older," said Mr. Smolen, now 30, who stands at 6 feet 5 inches. But he wasn't. With the advent of the Internet and e-mail, he turned youth and tech skills into his key selling points. "There are a number of retirees that are computer savvy. They're very good at it. It's something they appreciate as well," he said. Mr. Smolen is part of a new crop of agents that have sprung recently in Anne Arundel - all young, energetic and under 30. While neither the state nor county real estate association keep detailed figures, one estimate puts the membership of the county group at nearly 30 percent¿
Thanks All Around
 May 2006: "Mike-Thanks for finding my new home & going to the settlement with me! Scott-Thanks for selling my old home and all your help! Stacey Thanks for answering all of my calls and numerous questions! You all are terrific!" -Linda
Guidance and Professionalism
 July 2006: "Thank you for helping us sell our home. We appreciate the personal service and professionalism exhibited by all of the members of The Smolen Team throughout the entire selling process. Thank you for guiding us through negotiations that resulted from our home inspection and getting our home to settlement." -Jason and Jessica
Holding Hands
 October 2006: "Thanks for holding my hand and working through this entire process with me. Please let Stacey have some of the rock candy as she was very efficient and helpful. Thank you all for everything." -Irene
Pleased with the Service
 November 2008: "Kathy and I want you to know how pleased we are with the service provided by you and your staff during the recent sale of our house. We were treated well throughout the entire process--Stacey and the others on the Remax Leading Edge staff kept us informed every step of the way, responding quickly to our concerns and questions. We were also grateful for your personal extensive knowledge of the local real estate market. On several occasions you gave us excellent advice that provided great savings to us in terms of time and money. Obviously also, we were very pleased with the speed that you marketed and sold our house. The excellent reputation your office enjoys is certainly well deserved. Please feel free to use us as a reference at any time. We will have no hesitation in recommending you to anyone who asks." -Bill and Kathy
Getting the job done when another Realtor did not
May 2009: "We had moved out of state with our house still on the market. When we switched to Scott after 9 months on the market, he did a very thorough job evlauating the competition and pricing our house to sell. We had a contract in just 2 months. Scott helped us take better care of the house remotely so it stayed attractive to buyers. With Scott our house sold in a few months and we stopped 'chasing the market down' and got a good price for the house." - The Hazells, Georgetown, Texas
Down to Earth
June 2009: One of my favorite quotes is "In the beginner's mind there are many possibilities, in the expert's mind there are few." You are the perfect example of the second part of that quote. Your wisdom, great instincts, and expert guidance was evident every step along the way in getting my house sold. You always knew the best thing to do in every challenging situation. Thank you for always following up on my questions and concerns. Also I really enjoyed your positive attitude and your friendly "down-to-earth" personality. In short, thank you for exceeding even my highest expectations. Thanks also to your office staff for their outstanding customer service. - Dan Kahn, Crofton, Md.
|